Job Details
Job Location: ME SLC Reman - SALT LAKE CITY, UT
Salary Range: Undisclosed
Description
Field Service Technician – Mining Equipment
$2,000 Signing Bonus
Position Overview:
At Arnold Machinery, we pride ourselves on providing exceptional customer satisfaction, which is driven by our dedicated and skilled team. We are seeking a Field Service Technician to join our comprehensive machinery support team. This role is essential to maintaining Arnold’s reputation in the marketplace, and we offer extensive training to ensure success.
Key Responsibilities:
- Repair and Maintenance: Service and maintain construction and mining equipment, ensuring machinery operates at peak efficiency.
- Travel: Visit various job sites, troubleshooting and resolving equipment issues as they arise.
- Disassembly and Reassembly: Break down, clean, and reassemble construction equipment based on service manuals and guidelines.
- Parts & Diagnostics: Measure and assess parts for wear, recommending replacements as necessary, and using diagnostic tools to adjust equipment systems.
- Repairs: Perform minor welding, plumbing, alignment, and electrical repairs (DC).
- Team Leadership: Guide and supervise other technicians in equipment repairs.
- Service Documentation: Complete and maintain service reports in English, track work orders, and communicate job progress with customers.
- Customer Interaction: Field service calls, take purchase orders, and manage warranty-related tasks.
- Special Projects: Assist with various additional duties as needed to support service operations.
Physical Demands & Working Conditions:
- Physical Labor: Frequent lifting of up to 50 lbs, walking on uneven terrain, climbing in and out of equipment, and working in a variety of environmental conditions.
- Technical Skills: Use hand and power tools, diagnostic equipment, and machinery.
- Communication: Use radios, phones, and face-to-face communication to relay and receive job-related information.
- Manual Dexterity: Ability to work with hands and tools in confined spaces and varying postures.
Qualifications:
- Class A CDL: Required to operate heavy equipment safely.
- Technical Skills: Proficient in Microsoft Excel and Word; experience with other MS Office programs is a plus.
- Problem-Solving Abilities: Strong troubleshooting, repair, and diagnostic skills.
- Interpersonal Skills: Excellent verbal and written communication, with the ability to effectively interact with customers and colleagues.
Benefits:
- Health: 100% company-paid medical premiums for you and your family.
- Paid Time Off: Sick leave, vacation days, and paid holidays.
- Financial Benefits: 401(k)/Roth with company match, quarterly and yearly bonuses.
- Additional Perks: Dental and vision coverage, company stock for employees with 5+ years of service.
Additional Information:
- Arnold Machinery is an equal opportunity employer committed to a diverse, inclusive workforce.
- We participate in E-Verify to verify employment eligibility.
Qualifications